FREQUENTLY ASKED QUESTIONS
Do you have questions? WE HAVE THE ANSWERS!
If you feel your concerns have not been adequately addressed, please get in touch, we’d love to answer any further questions you may have.
Do You Charge A Travel Fee For Mobile Services?
We have a 15km radius of FREE serviced areas. Locations outside of our 15km radius will incur a small travel fee.
What Are Your Contact Hours?
Monday - Sunday 7:00am till 10:00pm
You can call us on 0466 064 384
or email us anytime at info@xobeautyco.com.au
Do I Need To Get Anything Ready For My Mobile Appointment?
Nothing at all! Your therapist comes prepared with everything they need, including a portable massage table, adjustable lighting etc. All you need to do is make sure there is enough space to setup our equipment and make sure you're in comfy clothes, put your phone on silent, relax and let us take care of the rest.
What Are Your Working Hours?
CRAIGIEBURN STUDIO
Wednesday 9:00am till 7:00pm
Thursday & Friday 9:00am till 9:00pm
Saturday 8:00am till 6:00pm
MOBILE SERVICE
Monday & Tuesday 8:00am till 8:00pm
Sunday 9:00am till 6:30pm
Can I Have My Kids At My Mobile Appointment While I Get My Treatment Done?
That's the beauty of our mobile service! No more babysitters. While we do ask that younger children have someone by to watch them if you are having a longer treatment done. Our therapists all love kids and are happy to help out where they can.
Can I Pay By Card?
Of course!
We encourage our clients to pay by cash at the end of their appointment, but we do accept card payments and all card payments incur a 1.4% surcharge.